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FAQ
How accurate are the tracked devices?

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How to track your emails with tracking pixels How to track URL clicks in your emails Tracking custom data with your tracking pixel and links (tagging) How to prevent tracking yourself How to control what data you track (privacy settings) Setting up a custom domain

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How do I track which email addresses have opened my emails? What data can I track using PastePixel? Why do I have tracked data before I sent my email? Why do I have tracked data right after sending my email? Why is my tracking pixel not working? What email programs can I use with PastePixel? Can I export my tracked data? How do I remove certain recipients from my tracked data? Can I track unique opens only? How accurate is the location data? How accurate are the tracked devices? What is a user-agent? What is an IP-address? What is GoogleImageProxy? Can I integrate PastePixel using an API? Is there a PastePixel mobile app? I have received spam with links to pastepixel.com, how do I report this?

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How accurate are the tracked devices?

Devices of your recipients are based on the tracked user-agent (What is a user-agent?) from the recipient. If you have disabled user-agent tracking from your privacy settings, you won't be able to track devices.

Tracking pixel tracked devices donut chart

Devices tracked by your email tracking pixels or tracking links, may not always be accurate. Meaning that they don't always represent the actual device that your recipient uses to open its mails. If your recipient uses some kind of proxy or spoofs its user-agent, then the spoofed user-agent or the one from the proxy is used. For example, GoogleImageProxy. This results in inaccurate data.

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